Frito-Lay Sues Pringle's
In this November 1, 1995 complaint, Frito-Lay Inc.
claims that Procter & Gamble Co. has falsely advertised
that its Pringle's potato chips "are healthier or more
nutritionally beneficial than the Frito-Lay products."
IN THE UNITED STATES DISTRICT COURT
FOR THE EASTERN DISTRICT OF TEXAS
SHERMAN DIVISION
FRITO-LAY, INC.,
Plaintiff,
v.
THE PROCTER & GAMBLE COMPANY,
Defendant.
Civil Action No. 495CV296
JURY
VERIFIED COMPLAINT
PARTIES AND JURISDICTION
1. Plaintiff, Frito-Lay, Inc. ("Frito-Lay"), is a Delaware
corporation with its principal place of business in Plano,
Texas.
2. Defendant, The Procter & Gamble Company ("Procter
& Gamble"), is an Ohio corporation with its principal place
of business in Cincinnati, Ohio, doing business in the State
of Texas.
3. This Court has jurisdiction arising from the fact that (1)
this is an action arising under the Trademark Act of 1946,
as amended, 15 U.S.C. Sections 1051-1121 (the Lanham
Act), jurisdiction being conferred by 15 U.S.C. Section
1221 and 28 U.S.C. Section 1338(a) and (b); and (2) this is
a civil action in which plaintiff and defendant are citizens
of different states, wherein the value of the matter in
controversy exceeds the sum of fifty thousand dollars
($50,000), exclusive of interest and costs, jurisdiction being
expressly conferred by 28 U.S.C. Section 1332. Venue is
proper in this Court under 28 U.S.C. Section 1391(c).
FACTS
4. Frito-Lay is one of the world's leading manufacturers
and marketers of snack food products.
5. Procter & Gamble is a manufacturer and marketer of
various consumer products, including its Pringles potato
crisp products.
6. Procter & Gamble has engaged in a series of
commercial advertisements that expressly and/or implicitly
compare its Pringles potato crisp products to Frito-Lay's
potato crisp products and potato chips. The advertisements
falsely, deceptively, and misleadingly convey the message
to consumers that the Procter & Gamble products are
healthier or more nutritionally beneficial than the Frito-Lay
products.
A. PROCTER & GAMBLE'S COMMERCIAL
COMPARING
PRINGLES RIGHT TO BAKED LAY'S POTATO
CRISPS
7. None of Procter & Gamble's Pringles products qualify as
"low fat". Recently, Frito-Lay developed and introduced a
revolutionary new baked potato crisp product ("Baked
Lay's") with 85% less fat than regular potato chips (1.5
grams per one ounce serving vs. 10 grams per one ounce
serving) which it sells in a distinctive yellow and green
package. Frito-Lay's new baked potato crisps meet the
definition of "low fat" as set forth in the Nutrition Labeling
and Education Act of 1990 ("NLEA"), which definition has
been adopted by the Federal Trade Commission ("FTC") in
its Enforcement Policy Statement on Food Advertising of
May, 1994. (A copy of Frito-Lay's Baked Lay's potato
crisp packaging is shown in Exhibit A. A copy of the FTC
Enforcement Policy Statement on Food Advertising is
attached Exhibit B).
8. The FTC, charged with the responsibility of ferreting
out false and deceptive advertising claims by companies
seeking to attract consumer purchases through false or
deceptive claims, has recognized that nutritional
information is a material basis upon which consumers make
purchasing decisions and has formally committed to
following the Food and Drug Administration's ("FDA's")
guidance in evaluating nutrition- related claims made in
advertising:
"The Commission recognizes the importance of consistent
treatment of nutrient content and health claims in food
advertising and labeling and seeks to harmonize its
advertising enforcement program with FDA's food labeling
regulations to the fullest extent possible under the statutory
authority of the FTC Act." 59 Fed. Reg. 28388.
9. On or about October 16, 1995, Frito-Lay learned that
Procter & Gamble had begun airing a television
commercial which compares Procter & Gamble's Pringles
Right product with Frito-Lay's new low fat baked potato
crisps and misrepresents the nature and qualities of both
Procter & Gamble's product and of Frito-Lay's new product
by:
(a) showing a simulation of a Frito-Lay's Baked Lay's
package together with a sign that falsely proclaims "95 MG
MORE SODIUM" when in fact, Frito-Lay's new baked
potato crisps have only an immaterial 15 milligrams more
sodium per serving than Procter and Gamble's product
since June 1995;
(b) suggesting that Frito-Lay's new baked potato crisps are
materially higher in sodium than Procter & Gamble's
product, when in fact the difference in sodium levels is not
nutritionally significant;
(c) showing Pringles Right as having "1/3 less fat" in a
manner that suggests a comparison to Frito-Lay's new
baked potato crisps, when in fact Pringles Right has over
four times as much fat per serving than Frito-Lay's new
baked potato crisps (7 vs. 1.5 grams per serving);
(d) showing Pringles Right as having "1/3 less fat" but
altering the trade dress of Frito-Lay's new baked potato
crisps to obscure the fact that the Frito-Lay product has
qualified as a "low fat" product under NLEA requirements
(Pringles Right has not);
(e) presenting a misleading, deceptive, and distorted health
and nutrition comparison between the two products, by
comparing relative sodium levels -- where the differences
are insignificant -- but omitting information on relative fat
levels -- where the differences are significant; and
(f) stating "so grab a stack of these, not the ones that are a'
broken", and showing excessive crumbled and powdery bits
of potato crisps poured from a simulation of Frito-Lay's
package.
10. Depicted below are two scenes from Procter &
Gamble's comparative commercial which falsely represent
that Frito-Lays's new baked product has: (l) 95 milligrams
more sodium than Procter & Gamble's Pringles Right
potato crisps, and (2) excessive breakage:
11. Sodium content of a food is a material basis upon
which consumers make purchasing decisions. The FDA
mandates that sodium content be disclosed and has
affirmed the importance of accurate sodium information
and the importance of this information to the public health:
"The Surgeon General's report asserts the need for
moderation in sodium consumption, not only because there
is a benefit to persons whose blood pressures do rise with
sodium intake, but also because there is no biological
marker for individual sodium sensitivity." 58 Fed. Reg.
2094.
12. Procter & Gamble's comparative commercial expressly
misrepresents the sodium content of Frito-Lay's new baked
potato crisp product, is in derogation of the standards set by
the NLEA and the FTC Enforcement Policy Statement on
Food Advertising, and is likely to deceive members of the
public into believing that Procter & Gamble's Pringles
Right product is more nutritionally beneficial or healthier
than it is.
13. Procter & Gamble's comparative commercial is likely
to deceive members of the public into believing that Procter
& Gamble's Pringles Right product is more nutritionally
beneficial than Frito-Lay's new low fat baked potato crisps
in that it suggests that Pringles Right has 95 milligrams less
sodium and 1/3 less fat than Frito-Lay's new baked potato
crisps, when neither fact is true.
14. Procter and Gamble's comparative commercial is
deceptive and misleading even if it accurately portrays,
which it does not, the relative sodium levels of the products
because a 95 milligram difference in sodium content is
insignificant in any dietary sense.
15. Procter & Gamble's comparative commercial
contravenes the FTC Enforcement Policy Statement on
Food Advertising which specifically requires that:
"When the context of an ad a8 a whole conveys to
consumers the net impression that the food makes only
positive contributions to a diet, or does not contain any
nutrients at levels that raise the risk of diet-related disease,
the failure to disclose the presence of risk-increasing
nutrients is likely to be deceptive."
The decision to address one material nutrient difference, the
amount of sodium, while ignoring a major nutrient
difference, the amount of fat, is a manipulation of
information to consumers that creates a false impression as
to the absolute and relative health and nutritional benefits
of Procter & Gamble's Pringles Right product and of Frito-
Lay's new low fat baked potato crisps. As a result, Procter
& Gamble's comparative commercial is likely to deceive
members of the public into believing that Procter &
Gamble's Pringles Right product is more nutritionally
beneficial than it is or than Frito-Lay's new low fat baked
potato crisps, or that Procter & Gamble's Pringles Right
product is healthier than it is or than Frito-Lay's new low
fat baked potato crisps.
16. Comparative claims must be based on real differences
between products, using the rules that the FDA and FTC
have fashioned. Procter & Gamble's fast-paced ads which
obscure and misrepresent material nutritional information
may boost product sales but only at the expense of
consumers receiving reliable information from which they
can make informed purchasing decisions. The Pringles
Right ads are cleverly crafted in a manner that leaves
consumers with the incorrect impression that the Procter &
Gamble product is healthier overall, and specifically with
regard to fat, as compared to Frito-Lay's new low fat baked
potato crisps.
17. The visual and audio elements of the Procter &
Gamble ad create an overwhelming net impression for the
viewer that the Pringles Right product is superior to Frito-
Lay's product in all respects highlighted in the ad. In
cleverly conveying this message the nuances that might
render the ad properly qualified are lost upon the consumer.
The continual disparagement of the Frito-Lay product
featured in the ad leaves the viewer with the idea that the
"1/3 LESS FAT" claim, like all the other bases of
comparison, are between the competitive brands, when, in
fact, they are not.
18. The Procter & Gamble ad reflects Procter & Gamble's
intention to play it both ways with the consumer. The ad
purports to be upfront about the sodium information (which
in fact is false) and yet omits the material fact that Frito-
Lay's new baked product is in fact far lower in fat than the
Pringles Right product. The FDA mandates that the
quantitative amounts of a nutrient subject to a comparative
claim be included. See 21 CFR 101.113 (I). The FTC
Policy Statement similarly points to the importance of this
information. See 59 Fed. Reg. 28390. Moreover, the FTC
places great emphasis on the need to disclose information
about other nutrients in the product where the absence of
such information would render the ad deceptive:
".... disclosure of material information that is necessary to
prevent deception may be required under Section 5 of the
FTC Act. For example, it is misleading to fail to disclose
qualifying information necessary to prevent an affirmative
statement from creating a misleading impression."
"In the context of advertising that makes affirmative
nutrient content claims, the Commission's analysis of
deception by omission will be based on a consideration of
whether a nutrient content claim gives rise to a misleading
impression about the absent disclosure of other nutrition
information." 59 Fed. Reg. 28392.
Affirmative disclosure of fat is critical to avoid the Procter
& Gamble ad from conveying the misleading impression
that it is overall healthier, when in fact the opposite is true.
19. By omitting material information that would have a
significant effect on the purchasing habits of consumers
who may buy either of the two products compared, Procter
& Gamble has relied on the careful development of a false
commercial impression and not the sound nutritional
attributes of its snack to attract customer purchases. Failure
to grant Frito-Lay the relief requested would do no more
than reward Procter & Gamble for creative product
positioning and penalize Frito-Lay's willingness to invest
the time and resources to develop what is objectively a
nutritionally superior product.
20. The deceptive claims conveyed by Procter & Gamble's
comparative commercial is but the latest example of a
pattern of conduct by Procter & Gamble to rely on
misleading comparative product representations that falsely
portray the nutritional attributes of the products at issue.
B. PROCTOR & GAMBLE'S CAMPAIGN OF
COMMERCIALS COMPARING PRINGLES TO FRITO-
LAY'S POTATO CHIPS
21. For many years Frito-Lay has marketed its Ruffles
potato chips in a distinctive red, white and blue package
and its Lays potato chips in a distinctive red, white and
yellow package. Nationally, Frito-Lay's Ruffles potato
chips are the leading ridged potato chips on the market and
its Lays potato chips are the leading flat potato chips on the
market.
22. In recent years, Procter & Gamble has pursued a course
of conduct in which it has aired and continues to air a
television campaign comparing its Pringles product with
Frito- Lay's potato chips. Procter & Gamble's comparative
commercials disclose that a comparison is being made with
"a national leading chip." Several of the comparative
commercials depict a man holding a potato chip bag with a
simulation of Frito-Lay's trade dress, wiping grease on his
shirt, and saying "Not this bagged chip's greasy mess." One
such scene from a Pringles comparative commercial is
depicted below: [Picture not available]
In fact, Frito-Lay's potato chips do not contain more fat
than Procter & Gamble's Pringles product and Frito-Lay's
products are indeed the same or less in fat content. Apart
from the wiping scene above, Procter & Gamble also uses
other visual gimmickry to misrepresent the qualities of the
parties' products, including the use of napkins with oil spots
meant to show that Frito-Lay's products are relatively
unhealthy compared to the Pringles product, and using fit
and youthful~ looking models to associate the Pringles
product with those who follow a healthy regimen.
23. Recently, Frito-Lay caused a consumer survey to be
conducted by independent researchers of Procter &
Gamble's comparative commercial showing a man wiping
grease on his shirt. This study demonstrates that a
significant percentage of relevant consumers erroneously
"understand the Pringles commercial as stating or implying
that Pringles contain less fat, grease or oil" than Ruffles or
other potato chips. The study also shows that a significant
percentage of respondents erroneously believe that Pringles
products have a healthful nature and qualities. In addition,
the study shows that a significant percentage of respondents
incorrectly believe that the Pringles product is "healthier"
than Ruffles or other potato chips. The percentages of
deception from this study are set forth below for each
misrepresentation:
PERCENT DECEIVED -- MISREPRESENTATION
53% -- Pringles has low or no grease content or less grease
content than Ruffles or other potato chips.
44% -- Pringles is healthy or good for you or is healthier
and better for you than Ruffles or other potato chips.
24. Procter & Gamble's comparative commercial
misrepresents its Pringles product (a) as containing less
grease, fat or oil than Ruffles or other potato chips and (b)
as being healthier than Ruffles or other potato chips.
25. The FDA and the FTC have both cautioned companies
that the mere reference to an oil or other components of a
food associated with fat can constitute implied claims as to
the level of fat in a product. The FDA has stated:
"The agency advises that there are long established
relationships between ingredients and nutrients that are
covered under the definition of implied nutrient content
claims .... "FDA has issued warning letters regarding foods
that contain tropical oils (which contain significant levels
of saturated fat) when they bear statements, like "100
percent vegetable oil," that imply that these ingredients
have low levels of saturated fats." 58 Fed. Reg. 2372.
The FTC has stated:
"FTC food cases and consent agreements also demonstrate
the principle that statements regarding ingredients may
have nutrient content implications. For example,
advertising may implicitly characterize the amount of a
nutrient in a product through representations regarding the
ingredients with which the product is made. An ad may
imply that a food is free of ingredients that are essentially
the same from the consumer's perspective."
"Consistent with its statutory authority and its commitment
to harmonization, the Commission will look closely at
advertisements that Day implicitly characterize the level of
a nutrient. The Commission will give great weight to any
FDA determinations concerning ingredient statements in
analyzing the net impression conveyed by the ad." 59 Fed.
Reg. 28392.
Here, Procter & Gamble has violated these FTC and FDA
cautionary regulations by referring in a misleading manner
to the level of grease, fat or oil in the parties' products.
26. Procter & Gamble's comparative commercials
misrepresent the nature and qualities of Frito-Lay's potato
chips by depicting what appears to be Ruffles or Lays
smeared onto a shirt and staining the shirt, creating an
unhealthy or unsavory image of Ruffles and Lays.
27. Procter & Gamble's comparative commercials
misrepresent the qualities of the products of the parties in
derogation of the standards set forth in the NLEA and the
FTC Enforcement Policy Statement on Food Advertising,
and is likely to deceive members of the public into
believing that Pringles has less fat and is healthier or more
nutritional than it is or than Frito-Lay's potato chips.
28. In August 1995 representatives of Frito-Lay met with
representatives of Procter & Gamble at Procter & Gamble's
place of business and provided them with copies of Frito-
Lay's survey results in an attempt to have Procter &
Gamble cure the misrepresentations of its comparative
advertising campaign without resorting to legal action. On
October 5, 1995, Procter & Gamble informed Frito-Lay in
writing that it would not discontinue its objectionable
comparative advertising with Frito- Lay's potato chips.
Procter & Gamble stated it would consider the issues raised
by Frito-Lay "in future executions on regular Pringles" but,
as set forth in paragraphs 6-18 of this complaint, Procter &
Gamble persists in its deceptive advertising. A copy of
Procter & Gamble's letter is attached as Exhibit C.
COUNT I: FALSE ADVERTISING
29. Frito-Lay re-alleges paragraphs 1 through 26.
30. Procter & Gamble's false and misleading
representations are likely to mislead and deceive members
of the general public into mistakenly believing that Procter
& Gamble's Pringles products and Frito-Lay's new low fat
baked potato crisps and Ruffles and Lays potato chips have
nutritional, health and dietary qualities or characteristics
different from those which they in fact possess and to cause
consumers based on those mistaken beliefs to purchase
Procter & Gamble's Pringles product rather than Frito-Lay'
8 products.
31. Upon information and belief, Procter & Gamble had
knowledge of the falsity and misleading nature of its
comparative commercials, and wilfully caused the
comparative commercials to be aired in order to exploit the
false and misleading nature of the commercials and to give
Procter & Gamble' 6 Pringles product a salability and
profitability which it would not otherwise have.
32. Procter & Gamble's false and misleading comparative
commercials constitute unfair competition with Frito- Lay
and are contrary to the standards set by the NLEA and the
FTC Enforcement Policy Statement on Food Advertising
for the protection of the public interest in violation of 15
U.S.C. Section 1125(a).
33. Procter & Gamble's false and misleading comparative
commercials constitute common law unfair competition
under the laws of various states, including the State of
Texas.
34. Procter & Gamble's false and misleading comparative
commercials result in the unjust enrichment of Procter &
Gamble.
35. Procter & Gamble's acts greatly and irreparably
damage Frito-Lay and the public and will continue to
damage Frito-Lay and the public unless restrained by this
Court, wherefore, Frito-Lay is without an adequate remedy
at law.
COUNT II. DILUTION
36. Frito-Lay re-alleges paragraphs 1 through 26, 28-29,
32, and 33.
37. Procter & Gamble's false and misleading comparative
commercials are likely to injure the business reputation of
Frito-Lay in violation of the anti-dilution laws of the
various states, including the State of Texas, which prohibits
acts "likely to injure a business reputation," Tex. Bus. and
Comm. Code Section 16.29.
COUNT III. TRADE LIBEL
38. Frito-Lay re-alleges paragraphs 1 through 26, 28-29,
32, and 33.
39. Procter & Gamble's false and misleading comparative
commercials are likely to injure Frito-Lay in violation of
the trade libel laws of the various states, including the State
of Texas, which prohibits "a defamation expressed in
written or other graphic form that...tends to injure
a...person's reputation and thereby expose the person to...
financial injury... " Tex. Civ. Prac. & Rem. Code, Section
73.001.
WHEREFORE, Plaintiff prays that:
1. Defendant, its officers, agents, servants, employees,
attorneys and all others in active concert or participation
with defendant be enjoined and restrained during the
pendency of this action, and permanently thereafter, from
using in commerce or causing to be published, any
comparative advertising that:
(1) falsely state or imply that:
(a) Frito-Lay's new low fat baked potato crisps contain
more sodium than they do;
(b) The absolute or comparative levels of sodium in Frito-
Lay's new low fat baked potato crisps or potato chips and
Procter & Gamble's Pringles products have any significance
to consumers;
(c) Frito-Lay's potato products have excessive breakage or
using the representation shown in paragraph 9;
(d) Frito-Lay's potato products are comparatively
unhealthy or unsavory or are nutritionally deficient;
(e) Procter & Gamble's Pringles product contains less fat,
grease or oil than Frito-Lay's potato crisps or potato chips;
(f) Procter & Gamble's Pringles product is healthier than
Frito-Lay's potato crisps or potato chips; or
(g) Procter & Gamble's Pringles product has a healthful
nature and qualities; or
(2) are likely to insure the business reputation of Frito-Lay.
2. Defendant, and all others holding by, through or under
defendant, be required:
(a) to account for and pay over to plaintiff all profits
derived by defendant from its false and misleading
comparative commercials, in accordance with 15 U.S.C.
Section 1117 and the laws of the various states;
(b) to pay to plaintiff treble the amount of all damages
incurred by plaintiff by reason of defendant's false and
misleading comparative commercials, including all
expenditures required to correct the false, misleading and
disparaging descriptions and representations alleged herein,
in accordance with 15 U.S.C. Section 1117 and the laws of
the various states;
(c) to pay to plaintiff damages necessary to allow plaintiff
to place corrective advertising and take other affirmative
action, commensurate in scope with defendant's false and
misleading advertising, to inform and educate the general
public or the false and misleading nature of defendant's
comparative commercials, and to allow plaintiff to continue
said affirmative action until no applicable portion Or the
general public any longer wrongly believes defendant's
false and misleading representations;
(d) to pay to plaintiff the costs of this action, together with
reasonable attorneys' fees and disbursements, in accordance
with 15 U.S.C. Section 1117 and the laws of the various
states;
(e) to pay to plaintiff punitive damages, in accordance with
Tex. Civ. Prac. & Rem. Code Ch. 41; and
(f) to file with the Court and serve on plaintiff an affidavit
setting forth in detail the manner and form in which
defendant has complied with the terms of the injunction, in
accordance with 15 U.S.C. Section 1116.
3. Plaintiff have such other and further relief as this Court
deems just and equitable.
SIEBMAN & SIEBMAN, P.C.
By: /s/Clyde M. Siebman
~James K. Ince
421 North Crockett
Sherman, Texas 75090
(903) 870-0070
PATTISHALL, McAULIFFE, NEWBURY, HILLIARD &
GERALDSON
David C. Hilliard
John Thompson Brown
Jonathan S. Jennings
311 South Wacker Drive
Suite 5000
Chicago, Illinois 60606
(312) 554-8000
Attorneys for Plaintiff
OF COUNSEL:
Thomas P. Schur, Esq.
Frito-Lay, Inc.
7701 Legacy Drive
Plano, Texas 75024
(214) 334-3822
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